FAQ
Most frequently questions and answers
Thank you for shopping at PolygonGolf.
If you are not entirely satisfied with your purchase, we’re here to help.
Please contact Christopher Hudson at (407) 391-4154.
In order to get a refund the product must be returned in its original packaging and in like-new condition with all parts and pieces within 30 days (original shipping and return shipping is non-refundable). Proof of purchase or receipt is required. If there are any signs of damage, foul odors, pet hair, dirt or other debris, the return will not be accepted for any type of refund or exchange. Please note that all returns are carefully inspected by our Returns Department.
The customer is responsible for shipping costs on their return. It is strongly suggested that customers purchase insurance on their return shipment. If the package is damaged during the shipping process, the return will not be accepted. It is also suggested customers get tracking and shipping confirmation when returning a product to ensure that we receive the package. Polygon Athletix, LLC of PolygonGolf.com is not responsible for packages lost during the shipment process. Returns my be rejected on individual circumstances.
Please Mail Item & Proof of Purchase to:
Polygon Athletix: Returns
9816 Lake Georgia Drive Orlando, FL 32817
For rejected returns, if the customer would like the product sent back to them, they must email support@polygongolf.com and approve the returning shipping fee, which will be applied to their orginal credit card on file. Our warehouse holds onto rejected returns of a maximum of 30 days. Rejected returns that customers do not request back within 30 days will be discarded an no credit will be issued.
Who can I contact if I need additional customer and/or website support?
Our Polygon Golf Support team would be happy to help you with any questions you may have, please contact us by email at support@polygongolf.com or calling (407) 391-4154
No. You may be able to login on multiple devices, however there is a risk to your account. 3 or more devices might put you at risk. Our software features security settings that track all accounts and if there appears to be multiple IP addresses logging into the same account your account may be suspended. The Polygon Golf Streaming products and courses are for 1 person to use and not to be shared. Accounts that get suspended will not be refundable.
Yes, a tracking reference number is generated with each purchase and is emailed to you once your order has been shipped.
The Polygon Golfe Swing Trainer teaches you everything you need to know about a perfect, repeatable golf swing, therefore golfers at any level will improve their game.
Whether you are a beginner, a weekend warrior, or a golf professional, the training device is designed to up your game.
We have had beta testers at all levels show remarkable improvements in their posture, swing, power, and consistency.
Since the Polygon Golf Swing Trainer is based on swing technique, golfers of all fitness levels are able to benefit by the lessons as well.
The PolygonGolf Swing Trainer device is portable and easy to assemble.
Ideally you would need a space at least 8′ square to use the device.
Absolutely. The PolygonGolf Swing Trainer is designed for any golfer at any level to learn and practice the perfect swing without ever needing to step foot on a golf course.
You can practice and train from any indoor space so long as you have at least 8′ square floor space to use the device.
Once your body learns the correct geometric angles of the golf swing, this can be repeated regardless of your location.
No, you do not need additional gear to benefit from the PolygonGolf Swing Trainer.
You can actually practice your swing with no club, no ball, and no golf attire!
However, we do recommend acquiring or borrowing gear at some point to put your new skills to use.
A single golf club and even no golf club are sufficient to learn swing technique inside the PolygonGolf Swing Trainer.
You can watch our live stream here on our site or you can visit our Polygon Golf YouTube Channel.
OFFICE HOURS
Mo-Fr: 8:00-5:00 (EST)
Sat: 8:00-4:00 (EST)
Sun: Closed
CONTACT INFO
Phone: (407) 391-4154
eMail: contact@PolygonGolf.com
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